Desire Riviera Maya Resort’s FAQs
Frequently Asked Questions
Do you have any questions about your next visit to Desire Riviera Maya Resort? Check our frequently asked questions to find answers about everything from check-in to resort services.
If you choose to walk around au-naturel style or without upper bikini garments, in the pool area, at the beach or at the roof-top Jacuzzi Lounge, you may certainly do so. Our guests are mature and sophisticated; a “live and let live” philosophy is key to the enjoyment of an alternative lifestyle. Cover-ups, however, are required where food is served, in the lobby and certain other public areas. The couples-only playroom, adjoining the nightclub, is available for our guests who may want to explore alternative lifestyle options.
The Playroom and the Jacuzzi Lounge are for couples only. We encourage you to enjoy these spaces, always respecting the others present.
Having intimacy is permitted only in the Jacuzzi Lounge and the Playroom, but it is strictly prohibited in the public areas.
No, all drinks are available 24 hours even without food intake.
We offer a wide range of beverages, including anise, bourbon, brandy, beer, cognac, creams and liqueurs, gin, rum, tequila, mezcal, wine, vodka, and whisky, all by top brands. All you have to do is ask one of our experienced bartenders for what you truly desire.
Yes, it is O.K. to be au naturel in the clothing-optional areas of the hotel (pools, beach, Jacuzzi Lounge, and Playroom),; however, the disco, restaurants, and other public areas are not clothing optional.
You are only allowed to take photos in the privacy of your room.
Check-in time is 3:00 p.m. Check out is at 11:00 a.m. Should you require a late check-out, please request at the front desk or with your butler.
Yes, it offers room service 24 hrs. Desire Suites guests and Premier members will have it for free, for the other rooms there is an additional cost.
We have wireless internet in the lobby, rooms and pool with no extra charge.
Desire is a clothing optional resort for couples only that grants you an intimate holiday, but if you are already staying in one of our Desire Resorts, you will have the opportunity to enjoy a Day Pass at either Desire Riviera Maya Resort or Desire Riviera Maya Pearl Resort at your convenience for $ 150 USD per couple.
We respect all lifestyles for that reason we are a “Swinger Friendly” hotel.
Yes, we offer this service. Please click here for more information.
Personalized check-in and a glass of sparkling wine on arrival
All meals (buffet breakfast, lunch and dinner)
Dinner at 2 specialty restaurants (no reservations required)
Snacks during the day and night
Imported and exported beverages, fine table wines, beer and soft drinks
Room service 24 hours ($)
Program of activities (day and night)
Spa with sauna and steam room ($)
Logo shop ($)
Wi Fi
Gym
Jacuzzi Lounge
PlayroomYes, please send the following information by click here and we will contact you with further information regarding your request and the number you can use. We will need your full name, date of arrival and departure date to the hotel, as well as your reservation confirmation number.
The hotel can not guarantee any of specific room number or building but we will make every effort to make it possible.
The hotel, including the beach, public areas, rooms and terraces, pools, drinking and dining venues, is considered a smoking-free space. By law, it’s forbidden to smoke in those areas. Smoking is allowed only in a designated area located next to our Suki restaurant.
Yes, we have gluten-free meals available with an extra charge, please contact guest services for more information.
Although the average age range of our guests is of 30-45 years, the minimum age to stay with us is 21.
Straight couples that are looking to enjoy a good time with their partners and rekindle the flame.